At Horseman, we are committed to delivering high-quality equestrian gear efficiently and reliably. Please review our delivery policy for estimated shipping times and conditions:

Delivery Timeframes

Ready-to-Ship Products: Delivered within 2 working days.

Customized Products: Delivered within 10 working days, as these require additional production time.

Delivery Conditions

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery times may vary based on location, courier availability, and external factors (e.g., weather, holidays).

Customers will receive a tracking number once the order is shipped.

Shipping Fees

Shipping costs will be calculated at checkout based on the delivery location.

Free shipping may be available for orders exceeding a specified amount (as per promotions).

Order Changes & Cancellations

Orders can only be modified or canceled before shipment. Please contact our support team as soon as possible for any changes.

Delayed or Lost Shipments

If your order is delayed beyond the estimated timeframe, please reach out to our customer service team.

In case of lost shipments, we will work with our courier partners to resolve the issue.For any inquiries, contact us at support@horsemanstores.com

Thank you for choosing Horseman—where quality meets performance!